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Shipping & Returns

Shipping Policy

We at Fablions believe in providing our customers with the best online shopping experience. We offer free shipping on all orders . We take great care in packaging your orders to ensure they arrive in perfect condition. If you have any questions about our shipping methods and costs, please feel free to contact us.I'm the second paragraph in your Shipping Policy section. At Fablions, we strive to provide our customers with the highest quality products and services. If for any reason you are not completely satisfied with your purchase, we offer easy returns and exchanges within 15 days of delivery. Please contact us to initiate a return or exchange.

Return & Exchange Policy

At Fablions, we strive to provide our customers with the best online shopping experience. We want you to be completely satisfied with your purchase. However, if for any reason you are not satisfied, we offer a straightforward and transparent refund policy as outlined below:

  1. Eligibility for Refund:

    • To be eligible for a refund, you must request it within 30 days from the date of delivery.

    • The item(s) being returned must be unused, unworn, and in their original condition with all tags and packaging intact.

    • Some items, such as intimate apparel, swimwear, and earrings, may be non-returnable for hygiene reasons. Please check the product descriptions for specific details.

  2. Refund Process:

    • To initiate a refund, please contact our customer support team at [contact email/phone number]. Provide your order details and reasons for the return.

    • Once your request is received and approved, we will provide you with instructions on how to proceed with the return.

  3. Return Shipping:

    • Customers are responsible for shipping the item(s) back to us. We recommend using a trackable shipping method to ensure safe and timely delivery.

    • The cost of return shipping will be borne by the customer, except in cases where the return is due to an error on our part (e.g., wrong item shipped, defective product).

  4. Refund Processing:

    • Upon receiving and inspecting the returned item(s), we will process the refund within [number of days, e.g., 5 business days].

    • The refund will be issued to the original payment method used during the purchase.

  5. Partial Refunds:

    • In some cases, we may offer partial refunds for items that are returned with minor damages or signs of use.

  6. Non-Refundable Items:

    • Some products may be non-refundable, and this will be clearly stated in the product description. Examples include custom-made items or items with limited-time offers.

  7. Lost or Damaged Returns:

    • Fablions is not responsible for any lost or damaged items during the return shipping process. It is the customer's responsibility to ensure proper packaging and secure shipping.

  8. Exchange Policy:

    • At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and you can then place a new order for the desired item.

  9. Refund Disputes:

    • Any disputes regarding refunds will be handled on a case-by-case basis. We are committed to resolving any issues to the best of our ability.

Please note that our refund policy may be subject to change. Any updates or modifications to the policy will be posted on our website.

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